When you book an apartment with us, you are making a reservation with a licensed vacation rentals company that is the San Sebastian’s largest holiday rentals company. The Rentals Collection is a Tourist Establishment listed in the Official Register of the Basque Country. You can relax in the knowledge that every apartment meets the local holiday rentals regulations. This is something you may not get by booking with many other companies in San Sebastian. The Rentals Collection exists to provide superior service in every aspect of our customer’s holiday rentals experience. We are the only company with a dedicated resort store in San Sebastian. Whatever happens, there is always someone on hand to help. Whether you are looking for a travel advice or something extra for your holiday in San Sebastian, local assistance is just a phone call away. If you would like to speak to someone face to face, you can drop into our store close to La Concha beach at Easo St. 15 in San Sebastian. The Rentals Collection is a company based in San Sebastian. We are proud to be a local holiday rentals specialist with more than 100 apartments across the best areas in San Sebastian. We are committed to hand-selecting every apartment, scrutinizing each one to ensure we are offering the best holiday apartments in San Sebastian.
PROTECTED EVERY STEP OF THE WAY
A relaxing carefree holiday for you and your family is our top priority
BOOK WITH CONFIDENCE
We provide superior service in every aspect of our customer’s holiday rentals experience
Municipal License
Each unit has a Municipal License issued by the San Sebastián City Council.
Official Registry
All our units meet the Decree 101/2018 of the Basque Country.
Transparency
We exchange information for tax purpouses with the Provincial Council of Gipuzkoa.
No outsorcing
We do not subcontract neither cleaning nor maintenance. We believe in stable and quality employment.
Handpicked collection
We are committed to hand-selecting every apartment.
Free Wi-Fi
Free Wi-Fi in every apartment included as a standard.
Office in San Sebastian
Dedicated resort store in San Sebastian.
No hidden fees
Both the cleaning and the bed linen are included in the final price.
Free cots and high chairs
Free cots and high chairs included as a standard.
24/7 support
Communication and 5 star support for each client. 365 days a year, 24/7.
On-site assistance
We are proud to be the best local specialist.
Covered
Each unit has a liability insurance. So your stay is covered from the arrival to the departure.
HANDPICKED SELECTION
We are committed to hand-selecting every apartment, scrutinizing each one to ensure we are offering the best holiday apartments in San Sebastian. Our selection of homes and villas stands out for its location, decoration and style. In order to ensure impeccable cleaning and maintenance, we do not subcontract any of these services. Both cleaning and maintenance work is carried out by our own staff who take care of every last detail.
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KNOW-HOW
200,000+ travelers have stayed with us in San Sebastian
Your reservation includes much more than a stay in a great apartment. From our office located in the heart of San Sebastian, just a few steps from La Concha beach, we give a tailor-made service to all our customers, 365 days a year. With The Rentals Collection you get the advantages that only a holiday apartment can offer with the services of a professional hosting company. If you wish, you can receive correspondence in our Lobby or leave your bags after the check-out. Our Lobby is located at number 15 in Calle Easo, just a few steps from the beach of La Concha and in the very heart of San Sebastian. Our team is 100% local and multilingual. We can also share our local knowledge, recommend travel tips and much more. We also have a multilingual customer service phone available 24 hours a day.
CORPORATE SOCIAL RESPONSIBILITY
Preserve our heritage, care for the future
As a pioneer vacation rentals company of San Sebastian, The Rentals Collection is dedicated to providing exceptional service while maintaining the highest standards of environmental sustainability and social responsibility. The Rentals Collection actively implements and prioritizes environmental, social, and governance principles. Beyond agreeing with the EU EcoLabel guidelines, The Rentals Collection strives to become a pioneer in vacation rentals sustainability. The Rentals Collection’s efforts include but are not limited to reducing waste, optimising energy and water usage, sourcing sustainable products, promoting the use of kilometer zero products and engaging in responsible community development. The Rentals Collection believes in stable and quality employment in hospitality. This is why the company does not subcontract neither cleaning nor maintenance. The Rentals Collection has banned single-use plastic toiletries and introduced compostable amenities, while also focusing on renewable energy, energy efficiency, and waste management. In brief, The Rentals Collection is committed to reducing its environmental impact through sustainable initiatives and ongoing improvements.